OnePAY Security and Privacy Policy

OnePAY Security

OnePay is the representative of the MasterCard Internet Gateway Service (MiGS) in Vietnam. OnePAY - MiGS payment system meet PCI Data Security Standard of PCI Security Standards Council. OnePAY - MiGS payment system also joins Verified by Visa Program, MasterCard SecureCode Program and J/Secure Program.

For transactions by local card, OnePAY and local banks use 2 factors authentication solution. Your bank account is protected by registed password and a one time password sent by your bank.

All card details are processed by OnePAY in a secure environment. Your card information will be protected during the transmission by using Secure Sockets Layer software, which encrypts the information that you provide online.

OnePAY Privacy Policy

This policy describes the ways OnePAY collects, stores, uses, and protects your personal information. You accept this policy and consent to such collection, storage and use when you make a transaction using our gateway. We may amend this policy at any time and this will be effective at the time we post it.

Collect your information.

When you use the OnePAY Services, we collect the following information:
- IP address
- Billing address registed with your issuer bank.
- Bank account numbers,credit card numbers and other when you do transaction.
- Your information from third parties such as bank, credit bureaus and identity verification services
- From Cookie

Protect and store personal information

OnePAY do not store at Vietnam all information concerning about international card (Visa, Mastercard, Amex, JCB). This information is stored and protected by MasterCard following PCI Security Standard.

For local card, OnePAY stores your personal information at OnePAY data center. OnePAY protects it by maintaining physical, electronic and procedural safeguards. We use computer safeguards such as firewalls and data encryption, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities.

Using the personal information we collect

We use your personal information to:

  • Provide the services and customer support
  • Process transactions and send notices
  • Resolve disputes, and troubleshoot problems
  • Prevent potentially prohibited or illegal activities, and enforce our policy
  • Improve our services
  • Compare information and verify it

Share personal information with other parties

For processing transaction and customer support, OnePAY can share your information for merchant where you are buing. OnePAY can share your information for credit bureaus and identity verification services to prevent prohibited or illegal activities. We also share with Law enforcement, government officials when receive requirement.

In cases of sharing your information, OnePAY dictates that these parties only use your information in connection with the services they perform for us and not for their own benefit.